In this section you will find answers to frequently asked questions regarding telepresence robots divided into different categories. Whether you have questions about business telepresence robots, medical telepresence robots, or about telepresence robots in general, we hope you will find help here. If you have a question that is not answered below, please feel free to submit it via our Contact Us form.
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A telepresence robot is a computer, tablet, or smartphone-controlled robot which allows those who engage with the robot to view and hear the robot’s operator while the operator can view what the robot is “looking” at, as well…
A stationary telepresence robot is, simply put, a robot which itself can not be driven around as other telepresence robots can be. However, stationary telepresence robots have a screen that can be controlled by…
Telepresence robots operate using an internet connection. In most cases the robot will need Wi-Fi access. While some robots come with a tablet or screen pre-installed, others require users to purchase their own tablet…
Several telepresence robots have the capability of operating on cell networks such as 4G. In most cases, the fees associated with the cell service will be based on your mobile providers data-usage rates. Typically, you will not incur any monthly fees from the telepresence robot manufacturer.
Most telepresence robots can be charged by using a charging dock unique to that particular robot. Many telepresence robots have what we call the “Auto-Docking” or “Auto-Charging” feature…
There are many features which telepresence robots of all types share, whether they are robots used in the home, office, or hospital. One of the more common features is HD video resolution…
While each person may have different preferences, we try to highlight some of the advantages for driving a telepresence robot using a computer vs a smartphone or tablet.
– PCs/laptops have larger screens. In addition to the larger view, this enables more features to be shown on the screen (such as a downward facing camera view…
You may be familiar with a very short, glib response to the question, which says, “Telepresence robots do not need to be HIPAA compliant.” However, the full answer is more complex. If you are familiar with HIPAA, you can skip…
While we are unaware of any extensive testing on cleaning the exterior of a telepresence robot done to date (May 2020), some hospitals have been using “Oxivir Tb Wipes” when cleaning and sanitizing their robots. They wipe down the entire robot after each use, letting the surface stay wet for one minute. If you are a hospital using telepresence […]
We are currently in the midst of developing our FAQ page. Questions and Answers should be added soon. If you have a pressing question, please feel free to submit it via the Contact Us form located at the bottom…
No. However, we list all telepresence robot manufacturers on our Manufacturers page.
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