Return to Faq

What do I need to make it work?

Telepresence robots operate using an internet connection. Some robots can be operated using a 4G LTE or other type of cell network.  However, in most cases the robot will need Wi-Fi access. To ensure smoother control in larger areas and to eliminate “dead areas,” additional Wi-Fi access points can be positioned around your business, hospital, or home in a manner which will allow the Wi-Fi connections to overlap so the robot can transfer seamlessly from one Wi-Fi point to the next.

While some telepresence robots have built-in monitors, and some have provided tablets, a few others require you to purchase your own tablet which can be simply connected to the robot.

Additionally, telepresence robots are controlled using personal computers, smart phones, or tablets.  Remote users will need one of those devices to operate and control the robot.